ele HOME (ele-home.com) is committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at ele HOME (ele-home.com).
Storage and Security of Information
All customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers. We receive and store information you enter on our website or provide to us in any other way. This may include basic contact information such as your name, phone number, address, and email address, to enable us to send information or process your orders. Additional information may also be collected at other times, including but not limited to, when you provide feedback, change content or email preferences, respond to a survey, or communicate with our customer support.
We may use personal information collected from you for the purpose of providing updates regarding our website and other information in the form of a newsletter. This will only apply if you have subscribed. If you no longer wish to receive any such information, you may let us know either by email or unsubscribing at any time, and your request will be promptly actioned. Individual profile details are not used for any other purpose. Details are only shared with third-party suppliers when required by law, for goods or services you have purchased, or to protect our copyright, trademarks, and other legal rights.
We respect the privacy of our online visitors and may collect personally identifiable information you provide to us in order to respond to visitor questions, comments, and requests about our products and services, and to send newsletters (“Personal Data”). We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share your Personal Data with any third party other than our service providers who assist us in providing the information, services, and products we offer. To the extent that we share your personal information with a service provider, it will only be done if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.
Any non-personal information, communications, and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used, and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information for any purpose, including developing, manufacturing, or marketing products.
Disclosure of Your Information
We may need to disclose certain information, including your Personal Data, to comply with legal requirements such as laws, regulations, court orders, subpoenas, or in the course of legal proceedings. Additionally, we may use your Personal Data to protect the rights, property, or safety of ele HOME, our customers, or third parties.
In the event of a change of control in one of our businesses (whether by merger, sale, transfer of assets, or otherwise), customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. Such disclosure would only be made in good faith and in accordance with the above circumstances.
Cookies
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or collect any personal information (e.g. name, address, email, or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic and help us provide a better visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services, such as WordAds. These ads may appear on this website or other websites you visit.
Third Parties
We do not and will not sell or trade personal or customer information. We will never disclose your personal details to a third party except for the necessary information required by providers of products or services you have purchased, or to protect the rights, property, or safety of ele HOME, our customers, or third parties, or if required by law.
We may, however, use your information to create marketing statistics, identify user demands, and improve our website and services without reference to your name. This information will not be used for any other purpose.
Security
We strive to ensure the security, integrity, and privacy of personal information submitted to our website and periodically update our security measures in line with current technologies.
Links
This website may contain links to other websites for your convenience. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. We are not responsible for the privacy practices of such other websites. We encourage users to be aware when they leave our website to read the privacy statements of each site that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
Changes in Privacy Policy
We aim to keep our privacy policy current. Therefore, this policy is subject to change. We may modify this policy at any time, at our sole discretion, and all modifications will take effect immediately upon posting on this website. Please return periodically to review our privacy policy.
